These Terms of Use apply to your use of the Confident Care Group website.

In these Terms, “Confident Care Group”, “we”, “us” and “our” refer to Confident Care Group.

By accessing or using this website, you agree to these Terms of Use and our Privacy Policy. If you do not agree with these terms, you should stop using the website.

1. Using Our Website

You may access, view and print information from this website for your personal and non-commercial use.

You must not use, or attempt to use, this website to:

• engage in unlawful, fraudulent or misleading activity;
• interfere with or disrupt the operation or security of the website;
• introduce viruses, malicious software or other harmful material;
• access parts of the website that you are not authorised to access;
• harass, threaten, defame or offend another person;
• copy or commercially exploit website content without permission.

2. Information on This Website

The information provided on this website is intended for general information purposes only.

While Confident Care Group takes reasonable steps to keep information accurate and up to date, we do not guarantee that all information will always be complete, current or suitable for every individual circumstance.

Information about NDIS supports, disability services, health or other related matters should not be treated as a substitute for professional advice relevant to your individual circumstances.

If you require specific advice regarding your supports or circumstances, you should contact an appropriately qualified professional or contact Confident Care Group directly.

3. Our Services

Information about services displayed on this website is provided as a general overview of the services offered by Confident Care Group.

Availability, eligibility and the specific nature of services may vary depending on individual circumstances, location, funding arrangements and service agreements.

Information displayed on the website does not itself create a service agreement between you and Confident Care Group.

4. Privacy and Personal Information

Confident Care Group is committed to protecting personal information.

Our Privacy Policy explains how we collect, use, store, disclose and protect personal information provided through this website or in connection with our services.

By providing information through our website, including through contact, referral, complaint, incident or staff forms, you acknowledge that the information will be handled in accordance with our Privacy Policy.

5. External Links

Our website may contain links to third-party websites or services.

These links are provided for convenience and information purposes only.

Confident Care Group does not control third-party websites and is not responsible for their content, availability, security or privacy practices.

A link to another website does not necessarily mean that Confident Care Group endorses that website, organisation, service or information.

6. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, images, logos, design elements and other materials, is owned by or licensed to Confident Care Group.

You may view and use website content for personal and non-commercial purposes.

You must not reproduce, modify, distribute, publish, upload, sell or commercially exploit website content without prior written permission from Confident Care Group or the relevant intellectual property owner.

7. Website Security

We take reasonable steps to maintain the security and availability of our website.

However, internet communications cannot be guaranteed to be completely secure or uninterrupted.

You are responsible for taking appropriate precautions when accessing websites, including protecting your devices and systems against viruses, malicious software and other security risks.

If you become aware of a security issue involving this website, please contact us.

8. Availability of the Website

We may update, modify, suspend or temporarily restrict access to parts of the website when necessary, including for maintenance, security or operational reasons.

We do not guarantee that the website will always be available without interruption.

9. Limitation of Liability

To the extent permitted by law, Confident Care Group is not responsible for loss or damage arising solely from reliance on general information contained on this website, interruptions to website availability, or content provided by third-party websites.

Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies that cannot lawfully be excluded under applicable Australian law, including rights under the Australian Consumer Law. Australian consumer rights cannot simply be removed by contractual terms. ACCC

10. Changes to These Terms

We may update these Terms of Use from time to time.

Any updated terms will be published on this website and will apply from the date they are published.

We recommend reviewing this page periodically to remain aware of the current Terms of Use.

11. Governing Law

These Terms of Use are governed by the laws applicable in Victoria, Australia.

By using this website, you agree that disputes relating to the website or these Terms will be subject to the applicable laws and courts of Victoria, Australia.

12. Contact Us

If you have questions about these Terms of Use or information contained on this website, please contact:

Confident Care Group
Diamond Creek, Victoria, Australia
Email: admin@confidentcaregroup.com.au
Phone: +61 423 404 982